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    ORDERING

    Orders are dispatched Monday-Friday. Whilst we work hard to ensure all orders are sent out within 24 hours, during busy periods i.e launches, sales, Christmas etc, this may be extended to 48 hours. If you’d like an update on your order status, get in touch at hello@athletikan.com

    If an order needs to be changed or cancelled after being processed, please contact us immediately via email or Live Chat through our site. If you have made an error in your delivery address, please contact us via email hello@athletikan.com as soon as possible. If your order has already been shipped, we cannot accept responsibility for incorrect details entered.

    If your order is being sent to a business address, please include the company name on the order as this makes it much easier for Australia Post to deliver to the correct location. 

    Parcels which are rejected by the receiver or have an incorrect address may result in the parcel being returned to sender. On the instance that this may happen, it is the customer’s responsibility to contact us to notify us of the situation.

    CURRENCY

    All product prices indicated and payments made on this site are in ($AUD) Australian Dollars. We offer a currency converter on the top left hand side of the site for international customers.  

    SHIPPING

    Australian Shipping 

    Registered Post – FREE (Australia Post - eParcel)

    -VIC: 2-5 days

    -NSW/SA/ACT: 3-6 days

    -QLD/TAS: 3-7 days

    -WA/NT: 3-9 days 

    Express Shipping – $8.99 (Australia Post – eParcel)
    - Next Business day for all CBD areas excluding WA and NT and rural areas. 2-3 business days needs to be given for WA/NT and rural parcels. 
    - To check if you are eligible for Next Business day through Australia Post please click here 

    PLEASE NOTE: During busy holiday periods, Australia Post may experience minor delivery delays, which is unfortunately out of our control. Please get in touch at hello@athletikan.com, or contact Australia Post if you are experiencing issues.

    International Shipping

    All International satchels are shipped via DHL Express.

    Please note: Athletikan cannot be held liable for any import duties, customs fees or taxes that may be incurred on the delivery of your order at your selected country. Delivery delays can occur through customs processes which is out of our control.

    NEW ZEALAND
    Express– FREE
    Up to 3 business days

    ASIA
    Express - $25
    Up to 3 business days

    NORTH AMERICA

    Express - $25

    Up to 3 business days

    EUROPE

    Express - $25
    Up to 3 business days

    REST OF THE WORLD
    Express - $25
    Up to 3 business days