Please note COVID has lead to minor delays on how quickly our orders are getting dispatched from our warehouse. This is due to slight delays in product arriving at our warehouse + increased order volumes for our warehouse team to work through. Please view our COVID page for more information by clicking here.
Orders are dispatched Monday-Friday. Whilst we work hard to ensure all orders are sent out within 24 hours, during busy periods i.e launches, sales, Christmas etc, this may be extended a few days. If you’d like an update on your order status, get in touch at email@example.com
If an order needs to be changed or cancelled after being processed, please contact us immediately via e-mail. If you have made an error in your delivery address, please contact us via email firstname.lastname@example.org as soon as possible. If your order has already been shipped, we cannot accept responsibility for incorrect details entered.
If your order is being sent to a business address, please include the company name on the order as this makes it much easier for the carrier to deliver to the correct location.
Parcels which are rejected by the receiver or have an incorrect address may result in the parcel being returned to sender. On the instance that this may happen, it is the customer’s responsibility to contact us to notify us of the situation.
All product prices indicated and payments made on this site are in ($AUD) Australian Dollars. We offer a currency converter on the bottom left hand side of the site for international customers.
SHIPPING - Please note COVID has lead to shipping delays on all our services. Express is still the fastest option. Please view our COVID page for more information by clicking here.
Australia Post Shipping Update - https://auspost.com.au/service-updates/current-covid-19-impacts
Standard Shipping – FREE (Australia Post – eParcel)
-VIC: 2-8 days
-NSW/SA/ACT: 3-8 days
-QLD/TAS: 3-8 days
-WA/NT: 3-14 days
Express Shipping – $10 (Australia Post – eParcel)
- Next Business day for all CBD areas excluding WA and NT and rural areas. 2-3 business days needs to be given for WA/NT and rural parcels.
- To check if you are eligible for Next Business day through Australia Post please click here
PLEASE NOTE: During busy holiday periods, Australia Post may experience minor delivery delays, which is unfortunately out of our control. Please get in touch at email@example.com, or contact Australia Post if you are experiencing issues.
We offer express shipping to the USA. Parcels are shipped via Australia Post and then delivered in the US through USPS. Enter your tracking information on the USPS website for most up to date tracking information on your item/s.
USA TRACKING : https://tools.usps.com/go/
Rest of World Shipping
All International parcels are shipped from our dispatch centre via Australia Post.
Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
Please note: Athletikan cannot be held liable for any import duties, customs fees or taxes that may be incurred on the delivery of your order at your selected country. Delivery delays can occur through customs processes which is out of our control.